Zum ersten Mal auf unserer Reise reservieren wir fuer Venice Beach ein Hostel ueber Internet vor. Unsere Buchung machen wir am Samstag fuer Montag bis Donnerstag. Bis zum Montag hoeren wir nichts, dann bekommen wir diese beiden Mails:

Montag 14.08.2006 12:22:59 Uhr

Hi Elke :0)

We are pleased to confirm your reservation at the Venice Beach Cotel !

Date of Arrival: August 14, 2006
Number of nights: 3
Number of Guests: 2
Room Type: C
Rate: $52.60+14%tax (plus $5 summer surcharge per person, per night)

Confirmation Code:917082DBD140806

You may cancel this reservation and receive a full refund if a cancellation notice has reached us via mail, fax or e-mail at least 7 days prior to arrival date. Cancellations received less than 7 days prior to arrival date are subject to a cancellation fee equal to one nights room charge including tax.

Note: ALL GUESTS MUST SHOW A VALID PASSPORT UPON CHECK IN !

Have a great trip ! We are looking forward to serving you !

Sincerely,

xxx (zum Schutze der Person)
Reservations

Montag 14.08.2006 14:01:56 Uhr

Hello Elke :0)

Thank you for your reservation.

Unfortunately I do not have any vacant C-Type rooms for tonight however, I
can offer you a D-Type for tonight only? The cost is $90 per room, per
night. I will be able to accommodate you into a C-Type room tomorrow.

Sorry for any inconvenience caused :0)

xxx
Reservations

Das 2. Mail wurde dabei nach unserem Erscheinen im Hostel geschrieben (Ankunft: ca. 13:45 Uhr).

Nach ca. 2 stuendigem "Theater" wurde unsere Reservation zurueckgenommen und das ueber Kreditkarte abgebuchte Geld zurueckgebucht.